Contact Us
We'd Love To Hear From You
Thank you for visiting RinovaMarket.
Whether you are looking for product recommendations, need help with an order, have questions about shipping, or simply want assistance choosing the right lighting setup for your creative projects, our team is here to help.
At RinovaMarket, customer satisfaction is one of our highest priorities. We strive to provide responsive support, clear communication, and professional assistance for every customer.
Our goal is to make your shopping experience simple, enjoyable, and worry-free.
Customer Support
If you have questions regarding:
Orders
Shipping Information
Tracking Requests
Returns And Refunds
Product Recommendations
Technical Support
General Inquiries
Please feel free to contact us using the information below.
Business Information
Store Name
RinovaMarket
Business Address
15 Rue Chef Wellie Picard
Wendake, QC
Canada
Email Address
Phone Number
(705) 949-2644
Support Hours
Monday to Friday
9:00 AM – 6:00 PM
Saturday
10:00 AM – 4:00 PM
Sunday
Closed
Response times may vary during holidays, promotional periods, and peak shopping seasons. However, we strive to respond to all customer inquiries within 24 to 48 business hours.
Product Assistance
Not sure which lighting equipment is right for your setup?
Our support team can help you choose products based on your specific needs, including:
Photography Studios
Home Studios
Livestream Setups
YouTube Production
TikTok Content Creation
Product Photography
Online Selling
Remote Education
Video Recording
Content Creation Workspaces
We are always happy to help creators find solutions that match their goals and budgets.
Order Support
If you are contacting us about an existing order, please include:
Your Full Name
Order Number
Email Address Used During Purchase
Description Of Your Inquiry
Providing these details allows us to assist you more efficiently.
Our Commitment
At RinovaMarket, we value every customer and every order.
Your trust motivates us to continuously improve our products, services, and support experience.
Whether you are creating content for a growing audience or building a professional studio, we appreciate the opportunity to be part of your creative journey.
Thank you for choosing RinovaMarket.
We look forward to assisting you.